Job Description
Launch your hospitality career with Coastal Hospitality Group! We're seeking enthusiastic Hotel Front Desk Agents in Virginia Beach with no prior experience required. Enjoy competitive pay, comprehensive training, and a vibrant beachside work environment. Perfect for career changers or recent graduates!
Responsibilities
- Efficiently check in/out guests using our property management system
- Manage reservations and handle guest inquiries via phone/email
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues promptly with a solutions-oriented approach
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office suite)
- Ability to multitask in a fast-paced environment
- Punctual and reliable with strong work ethic
- Positive attitude and customer-focused mindset
- No hospitality experience required – we train!