Job Description
Join our dynamic team at Grand Hospitality Group and launch your hospitality career with no experience required! We're seeking enthusiastic individuals for our front desk agent positions in Dallas, TX. Enjoy competitive pay, flexible shift schedules, and comprehensive training. Perfect for students, career changers, or anyone seeking entry-level opportunities in the hotel industry. Work in a modern environment where your customer service skills shine while gaining valuable experience for future growth.
Responsibilities
- Provide exceptional guest check-in/check-out services using hotel management systems
- Manage room reservations and modify bookings based on availability
- Answer multi-line phones and direct guest inquiries promptly
- Process payments and handle cash/credit transactions accurately
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with luggage handling and valet services
- Maintain a clean and organized front desk area
Qualifications
- No prior experience required - we provide comprehensive training
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency and comfort with learning new software
- Professional appearance and positive attitude
- Ability to stand for extended periods and lift up to 25 lbs