Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in vibrant Fort Worth! We're seeking motivated individuals with no prior experience to deliver exceptional guest experiences. Perfect for career changers or recent graduates, this role offers paid training, growth opportunities, and a supportive environment. Enjoy competitive pay, health benefits, and employee discounts at our luxury downtown location.
Why You'll Love Working With Us:
- Comprehensive paid training program
- Career advancement into management
- Modern, fast-paced hotel environment
- Employee recognition program
Responsibilities
- Check in/out guests efficiently with our property management system
- Manage reservations and room assignments
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Collaborate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Maintain a clean and organized reception area
Qualifications
- No prior experience required (training provided)
- High school diploma or equivalent
- Strong communication and customer service skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible schedule availability (nights/weekends)
- Positive attitude and problem-solving mindset
- Valid Texas driver's license (if applicable)