Job Description
Join our dynamic team at Grand Orleans Hotel! We're urgently seeking enthusiastic individuals for entry-level hospitality positions. No prior experience required – we provide comprehensive training. Perfect for career changers or recent graduates looking to start in the vibrant New Orleans tourism industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of America's most exciting cities.
Responsibilities
- Deliver exceptional guest service at the front desk including check-ins, check-outs, and inquiries
- Manage reservations and room assignments using hotel management software
- Process payments and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and dining teams for guest requests
- Resolve guest complaints promptly and professionally
- Uphold hotel safety and cleanliness standards
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible hours including nights/weekends
- Positive attitude and customer service mindset
- Detail-oriented with organizational abilities
- Must be authorized to work in the United States