Job Description
Start your hospitality career with Mountain View Hospitality! We're seeking enthusiastic individuals to join our Colorado Springs team as Hotel Front Desk Agents. No prior experience required – we provide comprehensive training to set you up for success!
Our hotel offers a supportive environment where you'll learn guest services, reservation systems, and local tourism insights. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing hospitality group.
Responsibilities
- Greet guests warmly and assist with check-in/check-out procedures
- Manage reservations and room assignments using hotel software
- Respond to guest inquiries with exceptional customer service
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash transactions accurately
- Resolve guest concerns promptly and professionally
- Maintain organized front desk operations
Qualifications
- No experience required – training provided
- Excellent communication and interpersonal skills
- Positive attitude and customer-focused mindset
- Ability to multitask in a fast-paced environment
- Basic computer literacy
- Flexible availability including weekends/holidays
- Must be 18+ years old
- Valid Texas ID or driver's license