Job Description
Join our award-winning team at DoubleTree by Hilton Fresno Convention Center! We're seeking enthusiastic individuals with no prior experience to start a rewarding career in hospitality. As a Front Desk Agent, you'll be the first point of contact for guests, creating memorable experiences while working flexible shifts. Enjoy competitive pay, comprehensive training, and a supportive team environment in the heart of Fresno. Perfect for students or career changers seeking flexible hours!
Responsibilities
- Welcoming guests with genuine warmth during check-in/check-out processes
- Managing reservations and handling payment transactions accurately
- Responding to guest inquiries via phone, email, and in-person
- Coordinating with housekeeping and maintenance departments
- Operating property management systems efficiently
- Upholding brand standards and safety protocols
- Assisting with luggage and special guest requests
Qualifications
- No prior experience required – full training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn systems
- Flexibility to work evenings, weekends, and holidays
- Ability to stand for extended periods and multitask
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US