Job Description
Join our vibrant team at Grand Hospitality Group in sunny Orlando! We're seeking energetic individuals to kickstart their hospitality careers as Front Desk Agents. No prior experience is necessary – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible shift work, and a supportive environment where your growth is our priority. If you're passionate about creating exceptional guest experiences and ready to build a rewarding career in Florida's thriving tourism industry, apply today!
Responsibilities
- Efficiently check in/out guests using hotel management systems
- Handle guest inquiries with professionalism and local expertise
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns promptly and maintain service standards
- Assist with reservations and room assignments
- Maintain a clean, organized front desk environment
Qualifications
- No experience required – open to career changers and newcomers
- High school diploma or equivalent (preferred)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Must be authorized to work in the United States