Job Description
Join our award-winning hotel team as a Front Desk Agent and launch your career in hospitality! We're seeking enthusiastic individuals with no prior experience who thrive in fast-paced environments. You'll be the first point of contact for our guests, ensuring exceptional service while learning valuable industry skills. Enjoy comprehensive training, flexible scheduling, and opportunities for advancement within our growing company.
At Grand Hospitality Group, we believe in nurturing talent from the ground up. Our supportive team culture and commitment to employee development make us the perfect place to start your hospitality journey. Benefit from competitive pay, free employee meals, and exclusive discounts on hotel stays nationwide.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain accurate guest records and reservation data
- Assist with valet services and luggage handling
- Uphold brand standards for cleanliness and professionalism
Qualifications
- No prior hotel or customer service experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work weekends, evenings, and holidays
- Basic computer proficiency and comfort with technology
- Positive attitude and problem-solving mindset
- Attention to detail and accuracy in tasks
- Valid driver's license preferred for valet duties