Job Description
Join our award-winning team at Milwaukee Grand Hotel as a Front Desk Agent! No experience needed – we provide comprehensive training for motivated individuals seeking flexible shift work in hospitality. Enjoy competitive pay, free parking, and opportunities for advancement in a vibrant downtown Milwaukee location. Perfect for students, career changers, or those seeking supplemental income. Our supportive environment values teamwork and guest excellence.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash drawer with accuracy
- Coordinate with housekeeping and maintenance teams
- Monitor hotel security and safety protocols
- Maintain organized records of guest information
- Assist with valet services and baggage handling
Qualifications
- No prior hotel experience required
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer literacy and comfort with technology
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Must pass background check and drug screening
- Valid Wisconsin driver's license preferred