Job Description
Welcome to The Grand Denver Hotel, a premier destination for travelers seeking luxury and comfort in the heart of Colorado. We are currently seeking enthusiastic and dedicated individuals to join our dynamic Front Desk team. No prior hospitality experience is required; we provide comprehensive training to ensure your success.
As a member of our team, you will be the first point of contact for our guests, ensuring a memorable stay. If you are looking for a stable career in the hospitality industry with flexible shift work options, this is the perfect opportunity for you.
Responsibilities
- Check guests in and out efficiently, verifying identity and collecting payments.
- Answer multi-line phones, take accurate messages, and route calls promptly.
- Assist guests with check-in procedures, luggage handling, and local recommendations.
- Maintain the cleanliness and orderliness of the front desk area and lobby.
- Handle guest inquiries and complaints with patience and professionalism.
Qualifications
- High school diploma or GED equivalent required.
- Excellent interpersonal and communication skills.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Basic computer proficiency and typing skills.
- Professional appearance and a friendly, positive attitude.