Job Description
Join our award-winning downtown Denver hotel and launch your hospitality career! We're seeking energetic entry-level professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive training, and growth opportunities in Colorado's thriving tourism industry. Work in a dynamic environment where your smile and dedication make a daily impact. Perfect for career changers and recent graduates!
Responsibilities
- Provide warm check-in/check-out services for guests
- Manage reservations and handle guest inquiries via phone/email
- Operate hotel management systems (PMS) efficiently
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer
- Resolve guest concerns with professionalism
- Uphold strict cleanliness and safety standards
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Positive attitude and teamwork mindset
- Valid Colorado driver's license (if applicable)