Job Description
Join our award-winning team at Grand Harbor Hotels and become part of Boston's premier hospitality experience! We're seeking dynamic individuals for flexible part-time roles in our vibrant downtown location. Enjoy competitive pay, complimentary employee meals, and opportunities for advancement in a luxury environment. Perfect for students, night owls, and those seeking work-life balance. Our 24/7 operations offer diverse shift options including mornings, evenings, weekends, and overnight positions.
Responsibilities
- Deliver exceptional guest service through front desk operations, check-ins/check-outs, and concierge assistance
- Manage room inventory and coordinate with housekeeping for seamless turnover
- Handle guest inquiries, resolve issues, and maintain detailed communication logs
- Process payments, manage cash registers, and balance daily transactions
- Operate property management systems and maintain accurate guest records
- Collaborate with security team to ensure property safety and access control
- Assist with event setup and VIP guest experiences during peak periods
Qualifications
- Previous hotel or hospitality experience preferred but not required
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic computer literacy and comfort with digital systems
- Valid Massachusetts driver's license for potential airport transfers
- Professional appearance and customer-first mindset
- Must pass background check and drug screening