Job Description
Are you looking for weekend jobs in Sacramento that offer flexibility, a great team environment, and immediate growth opportunities? The Grand Hotel Sacramento is seeking enthusiastic individuals to join our front desk team as Guest Service Associates. We value a positive attitude and offer comprehensive paid training for all new hires, making this the perfect entry point into the luxury hospitality industry.
In this role, you will be the face of our brand, ensuring every guest feels welcomed and valued during their stay. If you are ready to start a rewarding career in the hotel industry with no prior experience required, we want to hear from you!
Responsibilities
- Efficiently check guests in and out using our property management system, ensuring accuracy in all transactions.
- Answer incoming phone calls and respond to email inquiries with a professional and friendly tone.
- Assist guests with luggage, directions, and local recommendations to enhance their stay.
- Resolve guest complaints and concerns promptly to ensure a 5-star experience.
- Maintain the cleanliness and welcoming appearance of the lobby and common areas.
- Handle cash and credit card payments accurately and balance daily deposits.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- No prior experience required – We provide full training!
- Must be available to work Fridays, Saturdays, and Sundays.
- Strong verbal communication skills and a warm, welcoming demeanor.
- Ability to stand for extended periods and lift up to 25 lbs (e.g., luggage assistance).
- Basic computer literacy is preferred but not mandatory.
- Reliable transportation is required for commuting.
- Must be at least 18 years of age.