Job Description
Join Miami's premier luxury hotel as a Front Desk Agent and experience the excitement of South Beach with weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences while enjoying competitive compensation and benefits. Our commitment to your growth includes comprehensive training and advancement opportunities in the heart of Florida's hospitality hub.
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Manage reservations and room assignments using Opera PMS
- Resolve guest inquiries with prompt and personalized solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain security protocols for guest safety
Qualifications
- 1+ years hotel front desk experience preferred
- Proficiency in property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- High school diploma or equivalent required
- Valid Florida driver's license preferred
- Fluency in English and Spanish highly valued
- Basic knowledge of Miami tourism landscape