Job Description
Join our dynamic team at the Grand Hospitality Group in Dallas, TX, where we value your dedication and reward it with weekly pay! We're seeking passionate Hotel Front Desk Agents to deliver exceptional guest experiences during flexible shift schedules. Enjoy competitive compensation, comprehensive benefits, and a vibrant work environment in the heart of Texas. Apply today and start earning every week!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet services and luggage handling
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and conflict resolution skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with reservation software (e.g., Opera, Fidelio)
- High school diploma or equivalent required
- Basic math and cash handling abilities
- Valid Texas driver's license (for valet duties)
- Ability to stand for extended periods