Job Description
Join the Sunshine State’s Premier Hospitality Team
Are you looking for an exciting career opportunity in the heart of Florida? Sunset Harbor Hotel & Suites is currently seeking enthusiastic individuals to join our award-winning team. We pride ourselves on delivering world-class service to our guests, and we are looking for friendly, reliable people to help us maintain our high standards.
Even if you have no prior hotel experience, don't worry! We provide comprehensive on-the-job training to help you grow. If you have a positive attitude and a passion for helping others, we want to meet you.
Why Join Us?
- Competitive hourly wage with tips.
- Employee discounts on dining and amenities.
- Flexible scheduling to accommodate your lifestyle.
- Clear career progression paths within the hotel.
- Fun, supportive work environment.
Responsibilities
- Guest Relations: Greet guests upon arrival with a warm smile and assist with check-in/check-out procedures efficiently.
- Reservations: Handle incoming phone calls and manage room bookings using our Property Management System (PMS).
- Front Desk Operations: Process payments, issue keys, and answer guest inquiries regarding local attractions, dining, and directions.
- Concierge Services: Provide recommendations and assist with transportation arrangements.
- Housekeeping Coordination: Communicate maintenance needs and housekeeping requests to the appropriate departments promptly.
- General Maintenance: Maintain a tidy and professional appearance of the front desk area and lobby.
Qualifications
- Age Requirement: Must be at least 18 years old.
- Education: High school diploma or GED preferred.
- Communication: Excellent verbal communication skills and a professional telephone manner.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Computer Literacy: Basic computer skills and familiarity with MS Office or hospitality software are a plus (but not required).
- Attitude: A friendly, approachable, and customer-service-oriented mindset.