Job Description
Are you looking for a rewarding career in the hospitality industry? Grand Plaza Hotels & Suites is currently seeking enthusiastic individuals to join our team as Hotel Front Desk Associates in Wichita, KS.
No prior experience is required! We provide comprehensive training to ensure you succeed. If you have a positive attitude and a desire to provide exceptional guest service, we want to hear from you.
Join a company that values your growth and offers a dynamic work environment where every day is different.
Responsibilities
- Greet and welcome guests with a warm and professional demeanor upon arrival.
- Check guests in and out efficiently, ensuring all necessary paperwork is completed.
- Handle guest inquiries, requests, and complaints with patience and a solution-oriented approach.
- Process payments and maintain accurate daily cash and credit logs.
- Assist with reservations, room assignments, and key management.
- Maintain the cleanliness and organization of the front desk area and lobby.
Qualifications
- Must be at least 18 years of age.
- Strong interpersonal and communication skills.
- Basic computer literacy and ability to learn hotel software quickly.
- Ability to stand for extended periods and lift moderate weight (up to 20 lbs).
- Flexibility to work various shifts, including weekends and holidays.
- Valid driver's license is preferred.