Job Description
Are you looking to launch a rewarding career in the hospitality industry without prior experience?
LuxeStay Hotels is currently seeking enthusiastic, energetic individuals to join our dynamic team as Hotel Front Desk Associates in the heart of Atlanta, GA. We pride ourselves on providing world-class service and are looking for passionate people who are ready to learn and grow.
We offer comprehensive on-the-job training, a supportive work environment, and the opportunity to work in one of the most vibrant cities in the United States. If you have a great attitude and a willingness to serve, we want to meet you!
Why Join Us?
- No Experience Necessary: We train you from day one.
- Competitive Pay: Earn between $15.00 and $22.00 per hour based on availability.
- Flexible Scheduling: We work around your life.
Your Key Responsibilities Will Include:
- Greeting Guests: Provide a warm, welcoming arrival experience for all guests entering the hotel.
- Check-In/Check-Out: Assist guests with registration, room assignments, and payment processing efficiently.
- Guest Relations: Handle inquiries, requests, and complaints with patience and a solution-oriented mindset.
- Phone Etiquette: Manage a high volume of incoming calls professionally and courteously.
- Housekeeping Coordination: Communicate efficiently with the housekeeping team to ensure rooms are ready for arrivals.
- Public Area Maintenance: Maintain a clean, organized, and inviting lobby environment.
What We Are Looking For:
- Communication Skills: Excellent verbal and written communication abilities.
- Customer Service Focus: A genuine desire to make guests feel comfortable and valued.
- Computer Literacy: Basic proficiency with computers and POS systems.
- Reliability: Punctuality and the ability to work weekends, holidays, and rotating shifts.
- Physical Stamina: Ability to stand for extended periods and lift moderate weights (up to 20 lbs).
- High School Diploma: High school diploma or GED preferred.
Take the first step in your hospitality career today. Apply now to become a LuxeStay Associate!
Responsibilities
- Provide a warm, welcoming arrival experience for all guests entering the hotel.
- Assist guests with registration, room assignments, and payment processing efficiently.
- Handle inquiries, requests, and complaints with patience and a solution-oriented mindset.
- Manage a high volume of incoming calls professionally and courteously.
- Communicate efficiently with the housekeeping team to ensure rooms are ready for arrivals.
- Maintain a clean, organized, and inviting lobby environment.
Qualifications
- Excellent verbal and written communication abilities.
- A genuine desire to make guests feel comfortable and valued.
- Basic proficiency with computers and POS systems.
- Punctuality and the ability to work weekends, holidays, and rotating shifts.
- Ability to stand for extended periods and lift moderate weights (up to 20 lbs).
- High school diploma or GED preferred.