Job Description
Are you looking for a stable career in the hospitality industry? Grand Horizon Hotels is currently seeking enthusiastic individuals to join our team as Hotel Front Desk Associates. We are offering immediate hire opportunities for candidates with no prior experience required!
Join a dynamic team where you can grow professionally while providing exceptional service to our guests. We offer competitive wages, comprehensive training, and a supportive work environment.
Responsibilities
- Check guests in and out efficiently using property management systems.
- Answer incoming calls and respond to guest inquiries via email or in person.
- Handle guest complaints and requests with a smile and a problem-solving attitude.
- Process payments accurately and maintain the front desk area in pristine condition.
- Assist with luggage handling and valet services when necessary.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED is preferred but not required.
- Strong communication skills and a friendly, professional demeanor.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer literacy is a plus.
- Willingness to undergo a background check and drug screening.