Job Description
Are you looking to launch a rewarding career in the vibrant hospitality industry? Join our award-winning team in the heart of Jacksonville, FL. We are dedicated to providing exceptional guest experiences and offer a welcoming environment for individuals ready to learn and grow. No prior experience is necessary—we provide comprehensive on-the-job training to help you succeed.
What We Offer:
- Competitive hourly wage starting at $15.00
- Health, dental, and vision insurance options
- Employee dining discounts and free parking
- Clear pathways for career advancement within the hotel group
- A supportive team culture focused on growth
Job Overview:
We are seeking enthusiastic individuals to join our Front Office team. If you have a friendly demeanor, a strong work ethic, and a passion for service, we want to hear from you. This is an excellent opportunity to build a long-term career in a dynamic industry.
Responsibilities
- Greet and welcome guests warmly upon arrival and departure, ensuring a positive first impression.
- Check guests in and out efficiently using our property management system.
- Answer phone calls and respond to guest inquiries via email or in person in a professional manner.
- Maintain a tidy, organized, and professional front desk area at all times.
- Process payments accurately and handle cash deposits.
- Assist guests with local recommendations, restaurant reservations, and transportation.
- Handle minor guest complaints or requests with patience and diplomacy.
Qualifications
- High School Diploma or GED is required.
- Must be at least 18 years of age.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, evenings, and holidays.
- Basic computer literacy and typing skills.
- A valid driver's license is a plus but not required.
- A positive attitude and willingness to learn are essential.