Job Description
Are you looking to launch a rewarding career in the hospitality industry? The Grand Indianapolis Hotel is currently seeking enthusiastic and dedicated individuals to join our dynamic team. We are proud to offer full-time opportunities where no prior experience is necessary—we provide all the training you need to succeed.
Our team is the heart of our hotel, and we are looking for people who are friendly, reliable, and ready to learn. Whether you are interested in guest services, front desk operations, or housekeeping, we have a place for you.
Benefits Include:
- Competitive hourly wage ($18.00 - $22.00)
- Full benefits package (Health, Dental, Vision)
- Employee dining discounts
- Free parking
- Clear career advancement pathways
Responsibilities
- Guest Relations: Welcome guests warmly and provide exceptional service throughout their stay.
- Front Desk Operations: Assist with check-in and check-out procedures, handle reservations, and manage payments accurately.
- Housekeeping Support: Maintain the cleanliness of the lobby, common areas, and assist with room preparation standards.
- Inquiry Resolution: Address guest questions and complaints promptly and professionally to ensure high satisfaction levels.
- Administrative Tasks: Manage correspondence, answer phone calls, and maintain the front desk logbook.
- Inventory Management: Monitor and restock front-of-house supplies and amenities as needed.
- Security Compliance: Adhere to all hotel safety and security protocols at all times.
Qualifications
- Experience: No prior hotel or hospitality experience required. We are looking for a teachable attitude.
- Age: Must be at least 18 years old.
- Communication: Strong interpersonal skills with the ability to communicate effectively with guests and colleagues.
- Availability: Must be available to work flexible shifts, including weekends and holidays.
- Computer Skills: Basic computer literacy and willingness to learn property management software.
- Work Ethic: Punctual, reliable, and able to stand or walk for extended periods.
- Appearance: Professional appearance and grooming standards.