Job Description
Welcome to Grandview Hotel & Resort, where luxury meets hospitality. We are currently seeking an experienced and dynamic Hotel General Manager to lead our operations in the heart of Philadelphia. If you are a passionate leader dedicated to delivering exceptional guest experiences and operational excellence, we want to hear from you.
As the General Manager, you will oversee all aspects of hotel operations, from guest satisfaction to financial performance. You will lead a diverse team of professionals and ensure our property maintains its reputation as a premier destination in Pennsylvania.
Responsibilities
- Oversee daily operations of the hotel, ensuring a high standard of service and guest satisfaction.
- Develop and implement strategic plans to drive revenue growth and profitability.
- Manage the hotel budget, P&L statements, and financial reporting accurately.
- Recruit, train, and mentor hotel staff, fostering a positive and productive work environment.
- Build and maintain strong relationships with vendors, partners, and local community stakeholders.
- Ensure compliance with all local, state, and federal regulations and company policies.
Qualifications
- Minimum of 5 years of progressive experience in hotel management, preferably in a full-service property.
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- Strong leadership and interpersonal skills with the ability to motivate a diverse team.
- Proven track record of managing budgets and improving operational efficiency.
- Excellent communication skills, both verbal and written.
- Flexibility to work a varying schedule, including nights, weekends, and holidays.