Job Description
Are you looking to launch a rewarding career in the heart of Texas? The Fort Worth Heritage Inn is seeking enthusiastic individuals to join our front-of-house team. We value personality, energy, and a strong work ethic over previous experience, making this the perfect opportunity for those new to the industry.
As a Guest Service Associate, you will be the first point of contact for our guests, ensuring a memorable stay from the moment they arrive. We offer comprehensive training and a supportive environment to help you grow your skills in the hospitality industry.
Responsibilities
- Provide exceptional customer service to all guests, ensuring a welcoming atmosphere.
- Assist with check-in and check-out processes efficiently and accurately.
- Answer incoming calls and respond to guest inquiries in a professional manner.
- Maintain the cleanliness and organization of the front desk and lobby areas.
- Handle cash handling and credit card transactions according to company policy.
Qualifications
- High school diploma or GED is preferred but not mandatory for the right candidate.
- Strong interpersonal and communication skills.
- Ability to stand and walk for extended periods.
- Friendly demeanor and a genuine desire to help others.
- Flexibility to work various shifts, including weekends and holidays.