Job Description
Launch your hospitality career with Coastal Hospitality Group! We're seeking energetic Guest Services Associates for our premium Miami Beach properties. Enjoy weekly pay, comprehensive training, and opportunities for advancement. No experience required – just your passion for creating memorable guest experiences. Work in a dynamic, team-oriented environment with competitive benefits and flexible scheduling options.
Responsibilities
- Provide exceptional front desk services including check-in/check-out procedures
- Manage reservations and handle guest inquiries with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with luggage handling and valet services
- Resolve guest concerns promptly and escalate when necessary
- Maintain cleanliness and organization of public areas
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (Microsoft Office)
- Ability to stand/walk for extended periods
- Customer service mindset with problem-solving aptitude
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and willingness to learn new systems
- Valid Florida driver's license (for valet positions)