Job Description
Join our award-winning Colorado Springs hotel team immediately! We're urgently hiring motivated individuals for guest services roles with no prior experience required. Perfect for career changers, recent graduates, or anyone seeking a dynamic hospitality career. Enjoy competitive pay, comprehensive training, and growth opportunities within our expanding luxury hotel chain. Work in the stunning backdrop of the Rocky Mountains while delivering exceptional guest experiences.
What We Offer:
- Free meals during shifts
- Employee discounts on hotel stays nationwide
- Health benefits (full-time)
- 401(k) with company match
Responsibilities
- Greet and assist hotel guests with check-in/check-out procedures
- Manage reservation systems and room assignments
- Respond to guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Operate property management software (training provided)
- Uphold brand standards for cleanliness and presentation
Qualifications
- No prior hotel experience required
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Problem-solving mindset and attention to detail
- Positive attitude and teamwork orientation
- Must pass background check and drug screen