Job Description
Launch your hospitality career with an exclusive Hotel Management Internship at Grand Plaza Hotel Los Angeles! We're seeking ambitious teens aged 16-18 to gain real-world experience in luxury hotel operations. This paid internship offers mentorship from industry leaders, hands-on training in guest services, and a pathway to future management roles. Perfect for students passionate about hospitality, tourism, or business management.
Responsibilities
- Assist front desk operations including check-ins, check-outs, and guest inquiries
- Support housekeeping team coordination and quality assurance
- Shadow management staff in daily operations and strategic planning
- Monitor guest satisfaction and implement service improvement initiatives
- Participate in training sessions covering hotel systems and safety protocols
- Collaborate with departments (F&B, Events, Maintenance) on projects
Qualifications
- Must be 16-18 years old and currently enrolled in high school
- Strong communication skills and professional demeanor
- Basic computer proficiency (MS Office Suite)
- Ability to work weekends and holidays
- Customer service mindset with problem-solving aptitude
- Valid work permit (if applicable)
- Interest in hospitality, tourism, or business management