Job Description
Launch your hospitality career with our exclusive Teen Management Internship at the prestigious Grand Plaza Hotel SF! This paid program offers hands-on experience in luxury hotel operations while developing leadership skills. Work alongside industry professionals in a vibrant downtown location, gaining exposure to front desk management, guest services, and event coordination. Perfect for ambitious teens aged 16-18 looking to build their resume while earning competitive wages.
Responsibilities
- Shadow senior managers in daily hotel operations and decision-making processes
- Assist with guest check-in/check-out procedures and reservation management
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Participate in departmental meetings and contribute to improvement initiatives
- Learn revenue management basics through occupancy analysis reports
- Support event setup and execution for private functions
- Maintain accurate guest feedback logs and service recovery protocols
Qualifications
- Must be 16-18 years old and enrolled in high school
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Basic proficiency in Microsoft Office Suite
- Customer service mindset with problem-solving aptitude
- Ability to work flexible shifts including weekends
- Valid work permit if under 18
- Passion for hospitality and career growth