Job Description
Launch your hospitality career with our award-winning hotel in the heart of San Antonio! We're seeking motivated individuals with no prior experience to join our Management Trainee program. You'll receive comprehensive hands-on training in all aspects of hotel operations while working alongside industry leaders. Perfect for recent graduates or career changers passionate about creating exceptional guest experiences.
Responsibilities
- Master daily front desk operations, check-in/check-out procedures, and reservation systems
- Learn housekeeping management and quality assurance protocols
- Develop customer service skills through guest interaction and conflict resolution
- Assist with staff scheduling, training, and performance monitoring
- Understand revenue management principles and occupancy strategies
- Participate in safety compliance and emergency response drills
- Shadow senior managers in budgeting and operational planning
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong communication and interpersonal skills
- Customer service mindset with problem-solving aptitude
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with MS Office suite
- Leadership potential and eagerness to learn
- Valid Texas driver's license (if required for property visits)