Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking motivated teens for our Hotel Management Trainee program in Columbus. Gain hands-on experience in front desk operations, guest services, team coordination, and revenue management while receiving mentorship from industry leaders. This role offers flexible scheduling perfect for students and includes paid training, performance-based incentives, and potential for advancement.
Responsibilities
- Assist with front desk operations including check-ins, check-outs, and reservation management
- Support guest service initiatives by responding to inquiries and resolving issues
- Coordinate housekeeping and maintenance requests with department heads
- Learn revenue management techniques through occupancy analysis and pricing strategies
- Participate in team meetings and training sessions to develop leadership skills
- Assist with event setup and guest activities as needed
Qualifications
- Must be 16-19 years old and enrolled in high school or recent graduate
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency with willingness to learn hotel management software
- Customer service mindset with problem-solving abilities
- Reliable transportation and punctuality
- Interest in pursuing hospitality or business management career