Job Description
Launch your hospitality career with our exclusive Hotel Management Trainee program! Perfect for ambitious teens seeking hands-on experience in luxury hotel operations. Work alongside industry experts at our iconic downtown DC location while developing leadership skills, guest service excellence, and operational expertise. This paid internship includes mentorship, rotational training across departments, and a clear pathway to management roles. Join our award-winning team and transform your passion for service into a professional future!
Responsibilities
- Assist with front desk operations including check-in/check-out procedures
- Support guest relations through personalized service and issue resolution
- Coordinate housekeeping and maintenance requests with department heads
- Learn revenue management principles and occupancy tracking
- Participate in daily team briefings and performance reviews
- Shadow senior managers in strategic planning and vendor negotiations
- Contribute to social media and guest satisfaction initiatives
Qualifications
- Currently enrolled in high school or recent graduate (age 16-19)
- Strong communication and interpersonal skills
- Basic proficiency in Microsoft Office Suite
- Customer service experience (retail/food service preferred)
- Ability to work flexible hours including weekends/holidays
- Valid work permit if under 18
- Positive attitude and eagerness to learn hospitality operations
- Local Washington DC residency preferred