Job Description
Join our award-winning luxury hotel in the heart of Denver as Hotel Manager. Lead a dynamic team to deliver exceptional guest experiences while driving operational excellence. This pivotal role combines strategic leadership with hands-on oversight of all hotel departments, ensuring our guests enjoy memorable stays in the Mile-High City.
We offer competitive compensation, comprehensive benefits, and opportunities for professional growth within our expanding hospitality portfolio. If you're passionate about creating unforgettable guest moments and thrive in fast-paced environments, we want to hear from you.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, food & beverage, and guest services
- Develop and implement strategic initiatives to enhance guest satisfaction and drive revenue growth
- Manage and mentor a diverse team of hospitality professionals through performance coaching and training
- Ensure compliance with brand standards, health regulations, and safety protocols
- Analyze financial performance metrics and develop operational budgets
- Resolve complex guest issues and maintain high service quality standards
- Collaborate with sales team to maximize occupancy and profitability
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 5+ years progressive hotel management experience
- Proven track record of improving guest satisfaction scores and operational metrics
- Strong financial acumen with budgeting and P&L management experience
- Exceptional leadership and team development skills
- Knowledge of Denver tourism market and local hospitality trends
- Proficiency in hotel management systems (Opera, etc.) and Microsoft Office
- Valid Colorado hospitality management certification preferred