Job Description
Join our premier beachfront resort in Virginia Beach as we seek an exceptional Hotel Manager to lead our operations and deliver unforgettable guest experiences. As the cornerstone of our hospitality team, you'll drive revenue growth, mentor staff, and maintain the highest standards of service excellence. This is your opportunity to shape the guest experience while advancing your career in one of Virginia's most vibrant coastal destinations.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and concierge services
- Develop and implement strategic plans to maximize occupancy and revenue
- Lead, train, and motivate a diverse team of hospitality professionals
- Manage vendor relationships and contract negotiations
- Ensure compliance with health, safety, and brand standards
- Resolve complex guest issues with exceptional service recovery
- Analyze financial performance metrics and implement cost-control measures
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years progressive hotel management experience
- Proven track record of revenue growth and operational excellence
- Strong leadership and team development skills
- Expertise in PMS systems (Opera, Cloudbeds)
- Virginia Food Handler's certification required
- Ability to work flexible schedule including nights/weekends/holidays