Job Description
Join our award-winning luxury hotel in the heart of San Antonio! We're seeking a dynamic Hotel Manager to lead our team and deliver exceptional guest experiences. Enjoy competitive compensation, comprehensive benefits, and career growth in one of America's most vibrant cities. Apply now to elevate your hospitality career!
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and maintenance teams
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue growth
- Manage staff recruitment, training, and performance evaluations
- Ensure compliance with health, safety, and brand standards
- Handle guest complaints and resolve operational issues promptly
- Monitor financial performance including budgeting and expense control
- Collaborate with sales and marketing teams to drive occupancy
Qualifications
- 5+ years hotel management experience with 2+ years in leadership roles
- Proven track record of improving guest satisfaction metrics
- Strong financial acumen with P&L management experience
- Excellent communication and conflict resolution skills
- Bachelor's degree in Hospitality or Business Administration
- Proficiency in hotel management software (Opera, etc.)
- Ability to work flexible schedules including nights/weekends
- Texas Hotel Manager certification preferred