Job Description
Join the elite team at Grand Capital Hotel, Washington DC's premier luxury destination. We seek an exceptional Hotel Manager to elevate our guest experience to unprecedented heights. This role combines strategic leadership with hands-on operational excellence in a dynamic urban setting. Lead our dedicated staff while maintaining our AAA Five-Diamond reputation through innovative service standards and financial acumen. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our global hospitality network.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, F&B, and engineering departments
- Develop and implement strategic business plans to drive revenue and profitability
- Ensure exceptional guest satisfaction through personalized service standards
- Manage departmental budgets, financial reporting, and cost control measures
- Lead, mentor, and develop high-performing hospitality teams
- Coordinate with sales and marketing teams to maximize occupancy and revenue
- Ensure strict adherence to safety, health, and brand compliance standards
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 5+ years progressive hotel management experience
- Proven track record of P&L management and revenue optimization
- Expertise in luxury hospitality service delivery standards
- Strong leadership and team development capabilities
- Advanced proficiency in hotel management systems (Opera, etc.)
- Exceptional problem-solving and crisis management skills
- Valid District of Columbia hospitality management certification