Job Description
Are you a dedicated hospitality professional seeking a role that values your time and offers immediate financial flexibility? Join the San Diego Grand Hotel & Suites team, where we combine world-class service with employee-centric policies including our signature Daily Pay program.
Located in the heart of sunny San Diego, our luxury property offers breathtaking views and a vibrant atmosphere. We are looking for a dynamic Hotel Manager to lead our operations, ensuring every guest experience is nothing short of extraordinary.
Why Join Us?
- Daily Pay Option: Get paid when you want, not just when the company pays.
- Premium Environment: Work in a state-of-the-art facility with modern amenities.
- Growth Opportunities: Clear career progression paths within our expanding hospitality network.
- Competitive Benefits: Health insurance, paid time off, and employee discounts.
Responsibilities
- Oversee the daily operations of the front desk, housekeeping, and maintenance departments to ensure seamless service delivery.
- Manage guest relations, addressing inquiries, complaints, and special requests with a focus on exceeding expectations.
- Monitor and control daily expenses, including utilities, linen supplies, and food and beverage costs, while maximizing revenue.
- Recruit, train, and mentor staff to maintain high performance standards and a positive work environment.
- Ensure full compliance with health, safety, and sanitation regulations at all times.
- Coordinate with external vendors for repairs, maintenance, and special events.
Qualifications
- High school diploma or equivalent; Bachelor's degree in Hospitality Management is a plus.
- Minimum of 3-5 years of progressive experience in hotel management or a supervisory role.
- Strong problem-solving skills and the ability to remain calm under pressure during peak seasons.
- Excellent verbal and written communication skills in English.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Flexibility to work varying shifts, including weekends and holidays.