Job Description
Welcome to Horizon Hospitality Group, where we redefine the standard of excellence in the El Paso hospitality landscape. We are currently seeking a dynamic and experienced Hotel Manager to lead our operations and ensure an unforgettable experience for every guest. If you are passionate about hospitality and looking for a rewarding career in a full-time capacity, we want to hear from you.
As part of our elite team, you will be responsible for the overall performance of the property, managing budgets, leading a diverse team, and driving guest satisfaction scores to new heights. We offer a competitive benefits package, including health insurance, paid time off, and a supportive work environment.
Responsibilities
- Oversee the daily operations of the hotel to ensure a seamless guest experience.
- Manage and mentor a diverse staff, including front desk, housekeeping, and maintenance teams.
- Develop and execute marketing strategies to increase occupancy rates and revenue.
- Monitor financial performance, including budgeting, forecasting, and cost control measures.
- Address and resolve guest complaints and inquiries promptly and professionally.
- Ensure compliance with all local, state, and federal regulations and safety standards.
- Coordinate with vendors and suppliers to maintain high-quality standards.
Qualifications
- Minimum of 3-5 years of experience in hotel management or a related role.
- Proven track record of successful budget management and revenue growth.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and decision-making skills under pressure.
- Proficiency in Property Management Systems (PMS) such as Opera, Micros, or similar.
- High school diploma or equivalent; Bachelor's degree in Hospitality or Business is preferred.
- Valid driver's license and clean driving record.