Job Description
Join our award-winning team at Grand Hospitality Group as a Hotel Manager in the heart of Columbus! We're seeking a dynamic leader to drive exceptional guest experiences and operational excellence at our premium downtown property. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities within one of Ohio's fastest-growing hospitality brands. If you're passionate about creating memorable stays and leading high-performing teams, this is your next career move.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and concierge services
- Develop and implement strategic initiatives to maximize guest satisfaction and revenue
- Lead, mentor, and train staff to deliver exceptional service standards
- Manage budgeting, financial reporting, and inventory control
- Coordinate with marketing team to drive occupancy and guest loyalty
- Ensure compliance with health/safety regulations and brand standards
- Foster positive relationships with corporate clients and event coordinators
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years progressive hotel management experience
- Proven track record of exceeding revenue targets
- Strong leadership and conflict resolution skills
- Proficiency in hotel management systems (Opera, Cloudbeds)
- Excellent communication and problem-solving abilities
- Valid Ohio hospitality certification preferred
- Ability to work flexible hours including nights/weekends