Job Description
Join the award-winning Grand Tulsa Hotel as we seek an exceptional Hotel Manager to lead our prestigious property in the heart of downtown. This immediate opening offers a unique opportunity to shape guest experiences, drive operational excellence, and lead a dynamic team in one of Oklahoma's most vibrant cities. Our competitive compensation package includes benefits, career development, and the chance to make a tangible impact in the hospitality industry.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, maintenance, and F&B services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue growth
- Manage staff recruitment, training, and performance evaluation for 50+ team members
- Monitor financial performance, control budgets, and optimize operational costs
- Ensure compliance with brand standards, health regulations, and safety protocols
- Build strong relationships with corporate clients, event planners, and community partners
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years progressive hotel management experience with luxury properties
- Proven track record of exceeding revenue targets and guest satisfaction metrics
- Strong financial acumen with P&L management experience
- Exceptional leadership and conflict resolution skills
- Valid Oklahoma hospitality management certification
- Proficiency in hotel management software (Opera, etc.)