Job Description
Are you a dedicated hospitality professional looking for an immediate opportunity to lead? Premier Hospitality Solutions is currently seeking a dynamic Hotel Manager to join our elite team in Wichita, KS. We are committed to providing exemplary guest experiences and fostering a supportive, high-performance culture for our staff.
We are looking for a strategic leader who thrives in a fast-paced environment and is ready to make an impact from day one. If you have a passion for operational excellence and guest satisfaction, we want to hear from you.
Responsibilities
- Oversee all daily hotel operations, including front desk, housekeeping, and maintenance departments.
- Manage staff scheduling, training, and performance evaluations to ensure high standards of service.
- Ensure 100% guest satisfaction through proactive problem-solving and personalized service initiatives.
- Maintain strict financial controls, including budget management, inventory control, and expense reporting.
- Enforce strict safety and security protocols to ensure a safe environment for guests and employees.
- Build strong relationships with local businesses and the community to drive revenue and occupancy.
- Handle guest inquiries and resolve conflicts efficiently and professionally, ensuring brand standards.
Qualifications
- Minimum of 3-5 years of progressive experience in hotel management or a related leadership role.
- Proven track record of leading and motivating diverse teams to exceed performance metrics.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong problem-solving abilities, attention to detail, and ability to work under pressure.
- Ability to work flexible hours, including nights, weekends, and holidays (Shift Work).
- High school diploma or GED required; Bachelor's degree in Hospitality or Business preferred.
- Proficiency with Property Management Systems (PMS) such as Opera, Micros, or similar.