Job Description
Join the Premier Hospitality Team in Louisville, KY
Are you a results-driven hospitality professional seeking an Immediate Hire opportunity? The Louisville Grand Hotel is looking for a visionary Hotel Manager to oversee our premium operations. If you excel in high-pressure environments and are passionate about creating unforgettable guest experiences, we want to meet you.
Located in the heart of downtown Louisville, we pride ourselves on delivering world-class service. As the Hotel Manager, you will be the face of our brand, ensuring every stay is perfect.
Responsibilities
- Oversee daily hotel operations, including front desk, housekeeping, and maintenance.
- Manage and mentor a diverse team of hospitality professionals.
- Ensure exceptional guest satisfaction through proactive service recovery and quality control.
- Analyze financial performance, including P&L, budgets, and forecasting.
- Implement and enforce strict health, safety, and compliance standards.
- Coordinate with vendors and suppliers to maintain inventory and facility quality.
- Drive revenue strategies and upselling initiatives to maximize profitability.
Qualifications
- Minimum of 3-5 years of progressive experience in hotel management or supervisory roles.
- Associate’s degree in Hospitality Management, Business Administration, or equivalent experience.
- Strong leadership skills with the ability to motivate and develop staff.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.