Job Description
Are you ready to lead a world-class hospitality team in the heart of El Paso?
Grand Horizon Hospitality is currently experiencing explosive growth and is urgently hiring dynamic professionals to join our family. We are looking for a dedicated Hotel Manager to oversee our operations and ensure our guests receive an unforgettable experience.
As a leader in the El Paso hospitality sector, we offer competitive salaries, comprehensive benefits, and a supportive environment for career advancement.
Responsibilities
- Oversee all hotel operations, including front desk, housekeeping, and food and beverage departments.
- Ensure exceptional guest satisfaction scores and handle escalated complaints with grace and professionalism.
- Manage the hotel budget, forecast revenue, and control expenses effectively to maximize profitability.
- Recruit, train, supervise, and motivate a high-performing team of staff members.
- Maintain strict compliance with health, safety, and local regulations.
- Develop and implement marketing strategies to drive occupancy rates.
- Conduct regular inspections of the property to ensure high standards of cleanliness and maintenance.
Qualifications
- Minimum of 3-5 years of experience in hotel management or a related hospitality role.
- Strong leadership, interpersonal, and communication skills.
- Proficiency in property management systems (PMS) such as Oracle Opera or similar is highly preferred.
- Ability to work flexible hours, including nights, weekends, and holidays as required.
- A passion for delivering outstanding customer service and attention to detail.
- Relevant hospitality degree or certification is a plus.