Job Description
Lead our premier downtown Denver hotel to new heights of excellence! We seek a dynamic Hotel Manager to oversee daily operations, guest experiences, and team leadership in a luxury environment. Join our award-winning team at the heart of Denver's vibrant LoDo district, where mountain views meet urban sophistication. This pivotal role combines strategic vision with hands-on execution in a property renowned for its impeccable service and modern amenities.
Responsibilities
- Drive operational excellence across all hotel departments including front desk, housekeeping, F&B, and concierge services
- Develop and execute strategic business plans to maximize revenue and guest satisfaction scores
- Lead, mentor, and empower a team of 50+ hospitality professionals through performance management and development
- Ensure strict compliance with brand standards, safety protocols, and sustainability initiatives
- Oversee financial management including budgeting, P&L analysis, and cost control measures
- Forge strong relationships with corporate clients, event planners, and local tourism partners
- Implement innovative guest experience programs to drive repeat business and positive reviews
Qualifications
- Bachelor's degree in Hospitality Management or related field (required)
- Minimum 5 years progressive hotel management experience with luxury brands (required)
- Proven track record of exceeding revenue targets and guest satisfaction metrics
- Strong financial acumen with experience in budgeting, forecasting, and expense management
- Exceptional leadership skills with ability to inspire and develop diverse teams
- Deep knowledge of Denver tourism landscape and local market dynamics
- Advanced proficiency in hotel management systems (Opera, etc.) and analytics tools
- Valid Colorado hospitality license and ServeSafe certification