Job Description
Join our award-winning Seattle boutique hotel and kickstart your hospitality career! We're seeking a passionate Hotel Manager to deliver exceptional guest experiences while building leadership skills. No prior management experience needed – we provide comprehensive training and mentorship. You'll work in a dynamic downtown setting near Pike Place Market, supporting our commitment to excellence. This role offers rapid growth opportunities for driven individuals with strong customer service instincts.
We offer competitive benefits including health insurance, paid time off, and professional development stipends. Our collaborative culture values innovation and empowers team members to thrive.
Responsibilities
- Manage daily hotel operations ensuring smooth front desk, housekeeping, and maintenance coordination
- Deliver exceptional guest service through personalized interactions and prompt issue resolution
- Train and supervise staff members using our proven hospitality methodologies
- Monitor guest satisfaction metrics and implement improvement strategies
- Handle reservations, billing inquiries, and emergency situations with professionalism
- Collaborate with marketing team to drive occupancy and enhance guest loyalty
- Maintain compliance with safety regulations and brand standards
Qualifications
- High school diploma or equivalent; hospitality degree preferred but not required
- Strong interpersonal skills with natural leadership aptitude
- Proficiency in Microsoft Office and hotel management systems
- Ability to work flexible schedules including nights, weekends, and holidays
- Problem-solving mindset with attention to detail
- Valid Washington State driver's license
- No prior hotel experience necessary – training provided
- Passion for Seattle's tourism industry and local culture