Job Description
Join our award-winning luxury hotel in Manhattan's vibrant Midtown district as Hotel Manager. Lead a dynamic team in delivering exceptional guest experiences while driving operational excellence and revenue growth. This senior leadership role offers unparalleled career development in one of the world's most iconic hospitality markets.
Responsibilities
- Oversee daily hotel operations including front desk, housekeeping, and F&B departments
- Develop and implement strategic business plans to maximize profitability
- Lead, mentor, and train senior staff through performance management programs
- Ensure compliance with brand standards and local regulations
- Manage vendor relationships and procurement processes
- Drive guest satisfaction through personalized service initiatives
- Analyze financial reports and adjust strategies based on market trends
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years hotel management experience in luxury properties
- Proven P&L management and revenue optimization skills
- Strong leadership abilities with team development track record
- Expert knowledge of NYC hospitality market dynamics
- Exceptional problem-solving and crisis management capabilities
- Proficiency in Opera PMS and hospitality analytics tools
- Valid NYC Food Protection Manager certification