Job Description
Join our award-winning team at the premier oceanfront resort in Virginia Beach! We're seeking a dynamic Hotel Manager Trainee to build a thriving hospitality career with comprehensive training. No experience required – we provide all necessary certifications and mentorship from industry veterans. Enjoy competitive pay, benefits, and career advancement opportunities in Virginia's top tourist destination.
Responsibilities
- Manage daily hotel operations including front desk, housekeeping, and guest services
- Train staff on service standards and emergency procedures
- Monitor guest satisfaction and implement improvement strategies
- Coordinate with vendors and maintain inventory systems
- Handle guest complaints with professionalism and empathy
- Assist in marketing initiatives for seasonal promotions
- Ensure compliance with health and safety regulations
- Participate in monthly management meetings
Qualifications
- High school diploma or equivalent (hospitality degree preferred)
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Basic proficiency in hotel management software
- Customer service mindset with problem-solving aptitude
- Valid driver's license with clean record
- Willingness to obtain required state certifications
- Passion for Virginia Beach tourism industry