Job Description
Launch your hospitality career with our comprehensive Hotel Manager Trainee program! We're seeking passionate individuals with no direct experience to join our award-winning team in Oakland. Our 6-month immersive training program combines hands-on operations, leadership coaching, and mentorship from industry veterans. You'll gain expertise in guest relations, team management, revenue optimization, and operational excellence while building a foundation for long-term career growth in luxury hospitality.
Responsibilities
- Master daily hotel operations through structured shadowing of senior managers
- Develop exceptional guest service protocols and complaint resolution skills
- Learn team scheduling, training, and performance management techniques
- Assist in financial reporting, budget tracking, and revenue analysis
- Coordinate with housekeeping, maintenance, and front desk departments
- Implement sustainability and efficiency initiatives across departments
- Participate in strategic planning sessions and vendor negotiations
Qualifications
- Associate degree or equivalent combination of education and experience
- Strong problem-solving and interpersonal communication skills
- Proficiency in Microsoft Office and property management systems
- Ability to work flexible hours including nights, weekends, and holidays
- Valid California driver's license and reliable transportation
- Customer service mindset with attention to detail
- Willingness to complete required hospitality certifications
- Positive attitude and eagerness to learn in a fast-paced environment