Job Description
Are you looking for an exciting entry point into the hospitality industry? Wichita Hospitality Group is currently seeking a dedicated Hotel Manager Trainee to join our expanding team. In this role, you will immerse yourself in the daily operations of a premier hotel, learning from industry veterans while developing the skills necessary to lead a successful property.
We offer a comprehensive training program designed to accelerate your career growth. If you possess a passion for service, a strong work ethic, and a desire to excel, we want to meet you.
Responsibilities
- Assist the General Manager in overseeing daily hotel operations and ensuring a seamless guest experience.
- Maintain high standards of cleanliness and organization across the front desk, lobby, and common areas.
- Supervise front-of-house staff, including front desk agents and housekeeping teams, to ensure peak performance.
- Handle guest inquiries, complaints, and special requests with a focus on resolution and satisfaction.
- Monitor inventory levels for room supplies, toiletries, and food and beverage items.
- Enforce all company policies, safety regulations, and brand standards at all times.
- Participate in on-the-job training to master hotel management software and operational procedures.
Qualifications
- High school diploma or GED required; Associate's degree in Hospitality Management is a plus.
- Previous experience in customer service, retail, or hospitality is preferred but not required for this entry-level position.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including weekends, nights, and holidays.
- Strong leadership potential and the ability to work well in a team environment.
- Proficiency in Microsoft Office Suite and hotel management systems (e.g., Opera, Micros).