Job Description
Are you ready to advance your career in hospitality with a company that values your time?
The Grand Atlanta Suites is currently looking for a dedicated Hotel Manager to lead our exceptional team. We pride ourselves on providing top-tier service and offer the unique benefit of Weekly Pay, ensuring you get the financial stability you deserve. Located in the heart of the city, we serve a diverse clientele and are looking for professionals who can handle the excitement of a busy shift.
In this role, you will be the face of our hotel, ensuring every guest leaves with a smile. We offer a competitive benefits package, flexible shift work opportunities, and a supportive environment for growth.
Responsibilities
- Oversee daily hotel operations, ensuring a seamless experience for all guests.
- Manage front desk operations, including check-ins, check-outs, and reservation management.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Supervise housekeeping and maintenance staff to maintain high cleanliness standards.
- Process payments and reconcile daily financial transactions accurately.
- Enforce all safety, security, and health regulations.
- Train and mentor new staff members to uphold our service standards.
Qualifications
- High school diploma or GED required; Associate's degree in Hospitality or Business preferred.
- Minimum of 2 years of experience in hotel management or front desk operations.
- Strong knowledge of Property Management Systems (PMS).
- Excellent verbal and written communication skills.
- Ability to work flexible shifts, including weekends and holidays.
- Proven ability to resolve conflicts and handle high-pressure situations.