Job Description
Join our award-winning team at Grand Hotel Jacksonville, where we redefine hospitality excellence. We're seeking a dedicated Night Auditor to ensure seamless overnight operations while delivering exceptional guest experiences. This critical shift role combines front desk management with financial reconciliation in a vibrant downtown setting. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Florida's most dynamic hotel environments.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle all payment transactions
- Reconcile daily financial reports and prepare next-day deposits
- Respond to guest inquiries and resolve service issues promptly
- Conduct security patrols and monitor surveillance systems
- Coordinate with housekeeping and maintenance teams
- Update reservation systems and manage room availability
Qualifications
- Minimum 1 year hotel front desk or night audit experience
- Strong proficiency with property management systems (Opera preferred)
- Exceptional problem-solving and multitasking abilities
- Valid Florida driver's license and reliable transportation
- Flexible availability to work weekends/holidays
- Basic accounting knowledge and cash handling experience
- Professional appearance and outstanding communication skills