Job Description
Join Our Award-Winning Team!
Are you looking for a rewarding career in the hospitality industry? Grand Plaza Hospitality Group is currently seeking enthusiastic and detail-oriented individuals to join our dynamic team as Hotel Receptionists. We pride ourselves on providing exceptional service and are looking for people who are ready to learn and grow with us.
Why Choose Us?
- Weekly Pay: Get paid on time, every time, to enjoy your hard work.
- No Experience Required: We provide comprehensive on-the-job training for the right candidates.
- Modern Environment: Work in a brand-new, high-tech facility with a supportive team culture.
- Benefits: Medical, dental, and vision insurance available for full-time employees.
If you are a people-person with a positive attitude, we want to meet you!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using our modern property management systems.
- Answer incoming phone calls and respond to emails promptly and professionally.
- Assist guests with inquiries regarding local attractions, dining, and directions.
- Process payments accurately and handle cash and credit transactions.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Handle guest complaints or issues with patience and escalate when necessary.
Qualifications
- Must be at least 18 years of age.
- No prior hospitality experience is required; we value attitude over experience.
- Strong interpersonal and communication skills.
- Ability to multitask in a fast-paced environment.
- Basic computer proficiency and typing skills.
- Flexibility to work various shifts, including weekends and holidays.
- High school diploma or GED equivalent preferred.